Blue Ridge Technology

Managed IT and Computer Repair Services for Small to Mid-Sized Businesses in the Asheville and Hendersonville Areas

Blue Ridge Technology offers the most extensive managed IT services for small to mid-sized businesses and organizations in the Western North Carolina area.  Managed IT is an outsourced proactive management service that provides management to every part of the IT world or can be client specific.  From cyber, network and backup security to connecting cables, managed IT is the preferred option for many businesses.  Cyber Securitynetwork security and data security are crucial to maintaining a profitable business, and Blue Ridge Technology will plan, build, monitor and maintain these critical areas with no compromise.  From IT support services, business email, business telephone systems, network security, to business computer repair and website design, Blue Ridge Technology can make sure your business technology is up-to-date and running efficiently.  Other than hardware, software, and communication solutions to protect and secure your network, you can be assured your business will have no unprofitable downtime.  With this in mind, we can adapt and conform to any situation or demand, and we can confidently say we are ready for today and tomorrow’s IT challenges.

Blue Ridge Technology, Managed IT Services, Asheville, NC

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Use these tools to see if your mobile number or email address have been part of a data breach. We use a service called “Have I Been Pwned” that aggregates known security breaches. One of the most important things you can do to limit your exposer to breaches like these is to use a randomly generated password for each account.  Never use the same password on more once.

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IT Support Services

Do you need help to find the right technology that fits within your budget?  Blue Ridge Technology will help your company find the best hardware and software solutions for your business and train you in its operations.  Blue Ridge Technology can provide consultation to small and medium-size businesses, specifically, to meet your technology needs.  First, we consult with you to make sure we understand your business infrastructure so we can identify and offer a resolution plan to any issues your network may have.  Second, we’ll evaluate your current systems to make sure you can get the best value out of your existing investments.  Last and most importantly, and we recommend not just the best equipment or software in the industry, but the best IT support services, strategy and implementation to get your business optimized and running efficiently.

Cyber Security

Cyber Security ensures integrity, confidentiality and availability of information.  Accessing that information without costly interruptions means constant revenue flow.  Recovering from the hard drive, power failures and attacks in an acceptable time is paramount in today’s business world.  Building a proven strategy is the best way to battle today’s challenging issues.  For example, the information and physical worlds are merging and hackers and criminals threaten to gain access into our cyber-physical systems such as cars, medical devices, power plants and even our IoT refrigerator.  Protecting our personal and business infrastructure from these threats will give us a confident assurance in an environment that is dangerous and unpredictable.

Network Security

Network Security is like the world we live in; it has traffic lights, traffic and road signs, and two-directional traffic lanes to keep everyone from collisions and accidents.  Our internal networks need the same organization and safety measures put in place to protect our network highways.  We have police to keep things in order in the real world, so also, our networks need policing.  We want to feel secure when we travel from place to place and we also want to feel secure when our data travels.  Routers, firewalls and switches help direct traffic just like our traffic lights.  Routers help in routing to the proper location, firewalls check what we are sending and receiving is safe and switches help in direction.  However, without network security we would not know where, when, how safe or if our data was sent.  Blue Ridge Technology can be your network police force to secure monitor and maintain your internal and external networks so you can feel safe.

Data Backup and Recovery

What is one of the most important things you should buy when you purchase a big ticket or expensive item (e.g. house, car, boat, etc.)?  It is something to help protect you from losing what is precious and important to you.  Insurance is what we purchase when we want to protect what is important to us in case our home catches on fire, a car accident, or whatever it is that we value as irreplaceable.  So, why don’t we perceive our data as being something irreplaceable as well?  Our data is our businesses, memories, finances, thoughts and whatever we decide to place on our PCs and networks.  Data can be recovered and replaced if accidentally deleted, high-jacked, or misplaced.  Just like today, we place our valuables in safe deposit boxes, safes, locked cabinets, and other places we feel are protected from permanent disaster.  In the same way, we can protect your valuable data even if it is lost or stolen by personal mishap or by someone else’s purposeful planning.  Let us put your mind at ease by allowing us to protect what is precious and important to you today.

Onsite Service

There are times when a business needs technical assistance on location, such as, hardware repair or replacement. We understand that unexpected and unanticipated IT issues can arise anywhere and at any time.  As a computer repair and network support company, we specialize in onsite computer support for the Western North Carolina area. We offer the best and most affordable rates for all desktop, laptop, server repairs and network consulting needs. This includes but is not limited to network security, server management, data recovery, hardware repairs, virus removal, laptop screen repair, Mac support, and much more.  Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them.  Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.  

Web Services

All successful businesses need a solid foundation. Whether you are building a home, skyscraper or an IT infrastructure having the right tools and setting a solid foundation is imperative.  Likewise, a well-designed, easy-to-navigate website can provide the cornerstone your business needs to provide that foundation.  A well-advertised website is like having billboards all over the world.  In addition, a website that has been strategically and thoroughly thought out can aid in boosting your company’s expansion by opening a window to market your business to clients yet untouched.  In today’s world people Google before they shop, check out review sites, and price match all from the comfort of their phones or personal computers.  And this can be anywhere from their homes, walking down the street, sitting in their cars or wherever they stop to gather information.  If we are not advertising who we are and what we do with a well-organized website, then we are not advertising, and not advertising means not succeeding in today’s cyber world.  We also implement proven search engine optimization (SEO) strategies that will help you rank higher with major search engines, such as Google and Bing, that will help your business generate more leads and increase your customer base and sales.

Business Telephone Systems

Eliminate the hassle and expense of owning and operating your own phone system.  With Hosted Voice over IP (VoIP), simply connect your new office phones to your existing network and access high-quality calling, advanced features, and easy management for one low monthly price.  VoIP provides many ways for business to increase efficiency and ensure employees are always in touch.  Features such as auto attendant and hunt groups ensure incoming calls are distributed to the right party so someone always answers.  With no contracts, free phones, full warranties, and upgrades every 36 months, we can deliver a business phone you know and love in a straightforward system that just works.

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